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Youth & Adolescent Facility-Based Crisis Center

If your child experiences a mental health crisis The Child and Adolescent Facility-Based Crisis (FBC) program at Alexander Youth Network care is a short-term, medically supervised service that is available 24 hours a day, seven days a week, 365 days a year. The facility-based crisis center offers an alternative to hospitalization or emergency room visits when your child is experiencing a crisis.

The Child and Adolescent Facility-Based Crisis program is located in Greensboro and serves children ages 6-17 throughout the region. This program can serve up to 16 children at a time for an average length of stay of 7-14 days.

The Facility-Based Crisis Center Includes:

  • Assessments and evaluations of the child’s condition that has resulted in the crisis.
  • Intensive treatment, behavior management support, and interventions
  • Assessments and treatment service planning that address each of the child’s primary presenting diagnoses
  • Active engagement of the family, caregiver or legally responsible person, and significant others involved in the child’s life, with crisis stabilization, treatment interventions, and discharge planning
  • Stabilization of the immediate presenting issues, behaviors or symptoms that have resulted in the need for crisis intervention or detoxification
  • Monitoring of the beneficiary’s medical condition and response to the treatment protocol to ensure the safety of the child

Discharge Planning

In addition to providing crisis stabilization and assessments for your child while in treatment, Alexander Youth Network will also connect your child to after-care services. Our discharge planning begins upon admission and includes:

  • Arrangements to new or existing community-based services that will provide further assessment, treatment, or rehabilitation upon discharge
  • Coordination of after-care with other involved providers, including the child’s Primary Care Practitioner and any involved specialists for the ongoing care of identified medical conditions
  • Contact for re-entry planning purposes with your child’s school
  • Arrangements for a higher level of care if necessary
  • Identifying and providing connections with natural supports in the community
  • Developing the crisis plan with you to best assist you and your child in preventing and managing future crisis events

Safety & Security

Our Facility-Based Crisis Center is safe for kids and adolescents and includes:

  • Secure buildings and doors
  • Medication monitoring
  • Separate spaces for girls, boys, and children
  • 24-hour security

The Facility-Based Crisis Center is a partnership between Alexander Youth Network and Sandhills Center Mental Health Services. Under the guidance of the County Commissioner’s and Guilford County Behavioral Health Oversight committee, AYN and Sandhills Center have partnered with the county and Cone Health to bring an array of needed mental health crisis services to the Greensboro/Triad area.


Take a Virtual Tour of Our Facility-Based Crisis Center Now!


For assistance, including admission information, please call our 24-hour nurse line at 336-231-0670. If a child or adolescent is experiencing a mental health crisis, you can also call 911 to connect them to the Facility-Based Crisis Center.