The North Carolina Department of Health and Human Services today announced major updates to the statewide online mental health bed registry that will reduce wait times and ensure people in crisis receive care as soon as possible. The Behavioral Health Statewide Central Availability Navigator (BH SCAN) is now updated hourly instead of once per day and has been integrated with the 988 Suicide and Crisis Lifeline 988 will be able to connect mobile crisis teams when they are dispatched to someone in crisis to let them know the available mental health beds in their area.
“Making BH SCAN available to 988 counselors and improving its accuracy with automated updates will make it easier for people in North Carolina to receive the care they need and deserve in a more coordinated effort,” said NC Health and Human Services Secretary Dev Sangvai. “This innovative partnership between providers and facilities across the state is one of the ways we are working to support a mental health care system that works for everyone, ensuring a healthier North Carolina.”